FAQ -- Frequently Asked Questions

Q: Can I get a catalog?
A: Since we are a design house, we do not offer catalogs to consumers at this time. Instead, we have provided an online catalog to ensure that the maximum number of people have access to our catalog information.

Q: May I order dresses directly from you or purchase them online?
A: Unfortunately, no. We are fashion designers and not retailers. We do not sell directly to consumers. We work very closely with our incredible retail partners across America to ensure the highest standards in customer service. Our gowns, dresses, and separates are available at authorized VR retailers nationwide. These authorized retailers offer a full compliment of services to ensure your complete satisfaction. If we do not have a Victor Rossi authorized retailer in your area, your area Victor Rossi sales rep will make arrangements for you to order your dress.

Q: How can I find a store near me that carries Victor Rossi?
A: To find a store near you, e-mail us or call us. For our corporate address, telephone numbers, and hours of operation go to our contact page.

Q: What sizes do you offer ?
A: Dresses and gowns.........2-24
Separates.....XS-XL and plus sizes 1X-3X

Q: I need help selecting the proper size. May I have a copy of your size chart?
A: Authorized retailers have our size chart and will be happy to help you select the correct size. Our size chart is also online. Also, a Custom Design Form is furnished for specific sizing.

Q: Do web browsers and monitors accurately show exact colors and details?
A: No, web browsers can only display images at 72 dpi (dots per inch). The human eye is capable of seeing much more detail. Also, each monitor has different color, brightness, and contrast settings. Always set the display to 1024 x 768 pixels and 32 bit (true color.)

Q: I have a retail shop and would like to include your designs. How do I contact you ?
A: Send us an e-mail with your full name, name of your business, address and phone number. We will happily have our sales representative for your area contact you to set up an account with us. If you would rather contact us directly, please call us at (410) 337-2714 with the same aforementioned information. For all other contact information, check out our contact page.